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Wednesday, September 23, 2009

Effective Copywriting! Part III

7. Avoid T.M.I. (Too Much Information)

Never risk losing the attention of your audience by providing too much detail in your copy. Effective copywriting tells your audience what they need to know to act and make a purchase or how to contact you for more information. Extraneous details clutter the minds of your audience, which increases the possibility of them forgetting the most important aspects of your advertisement or marketing program.

Unless you’re advertising a prescription drug, highly technical equipment, or an exceedingly regulated or complicated product, the best rule to follow is K.I.S.S. (Keep It Simple, Stupid). You’re spending a substantial amount of your advertising budget on placing each ad. With each ad, you only receive a small amount of space to get your message across to your audience. Wisely use that pricey real estate to ensure you get the highest return on your investment.

8. Include a call to action.

The goal of any ad or marketing piece is to elicit some kind of response from the audience who sees it. A call to action is the element of copy that tells an audience how you want them to respond to your advertisement or marketing piece. Typically, the call to action creates a sense of urgency around a message and provides instructions on what to do next. For example, a call to action might tell the audience to call the advertiser or visit their store or website.

Including a call to action is by far the most important aspect of effective copywriting. It is essential that you make it easy for your audience to act on your ad or marketing message. You already persuaded them to want your product by following Step 1 through Step 7 of the copywriting outline and by writing influential copy. Now you must make sure your audience can respond easily to your ad and buy your product by compelling them to act.

To start, make sure the sentence structure of your copywriting is in an active rather than passive voice. The reason for this is simple. Copy that you write in the active voice is by definition action-oriented, while copy that you write in the passive voice talks about the action in a remote manner.

To further explain, when you write a sentence in the active voice, the subject of the sentence performs the action of the verb in the sentence. On the other hand, if you write a sentence in the passive voice, the subject of the sentence receives the action from the verb of the sentence.

The second step in creating an effective call to action in your copy is developing a sense of urgency. Your goal in advertising is to create awareness of your product or service and, ultimately, boost sales. When do you want to do that? Do you want your customers to act tomorrow, next month, or next year?

If you’re spending money on advertising now, you most likely want your customers to act now. If that’s the case, your copy needs to tell them to get off the couch and get into your store now. There are many words and phrases you can add to your copy to create a sense of urgency.

9. C.Y.A. (Cover Your Ass)

While large companies have legal departments that review copy to ensure it does not expose the company to potential problems, smaller companies don’t usually have the budget to seek the opinion of an attorney for each ad they run or marketing piece they print. However, that doesn’t mean small business owners have any less responsibility for producing ads and marketing pieces that are honest and not considered deceptive.

Most small business owners are sole proprietors meaning if they lose a lawsuit, not only can their business assets be used to satisfy a plaintiff’s claim, but their personal assets can be targeted as well. When you’re writing copy, consider if claims that you can’t prove in your copy (or can’t provide appropriate disclaimers for) are worth it once you weigh the risk vs. the potential reward.

Aside from opening yourself up to possible litigation, exaggerating or falsifying claims about your product or your competition is unethical and a bad business practice. If you’re caught in a lie (no matter how small), word will spread quickly, and your reputation could be irreparably damaged. Again, weigh the risk vs. the potential reward before you advertise using claims you can’t prove.

Be careful of using words superlatives such as the examples in the following list:

* Free

* Guaranteed

* Best, lowest, fastest, etc.

* Or your money back

* Risk-free

* No risk

* No purchase necessary

* No cost

* No obligation

* No investment

* 100 percent

* Promise

* No questions asked

10. Proofread.

It is critical that you accurately proofread your copy. One of the quickest ways to lose credibility in advertising is to allow grammatical or spelling errors to appear in your advertisement or marketing pieces. Customers translate carelessness in ads into carelessness in products and service.

They ask themselves, “If this company doesn’t care enough to produce an ad without errors, how likely are they to care about taking care of me?” Professional businesses produce professional quality ads and ad copy, and that means their copy has been proofread again and again and is error free.

It Really Is That Simple

Copywriting is truly easy. If you do your research and prep work, your copy will shine. Don’t be afraid to take calculated risks and learn from your mistakes, but don’t waste your limited advertising budget. By doing the legwork first and thoroughly completing your copywriting outline, you’ll have a working document you can use as a tool to produce all your copywriting projects now and in the future. Spend some time up-front to develop a first rate copywriting outline, and you’ll reap the rewards later with a boost in sales and profits and a higher return in your advertising investments. Now kick some ass.

This article has been excerpted from Kick-Ass Copywriting in 10 Easy Steps by Susan Gunelius, available from Entrepreneur Press.

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